FAQs

Frequently Asked Questions

 

 

 

I already have a roommate picked out.
Great. If you already have friends who you want to live with, just tell us on the application. And make sure they tell us about you, too. If you don't have a roommate picked out we will match you with other students.

Back to top

What happens after you receive my application?
After we receive your application, we review your preferences so we can find roommates you'll like to hang out with. The review process typically takes a week. Once you're approved, we'll send information and reminders to help you get ready for move-in day. Please keep everything together. You'll want it for move-in.

Back to top

What is included in a the Suite?
Each Suite is comprised of a common kitchen including range, refrigerator, sink, cabinets and a table with two benches. Some Suites have one shared bedroom and two private bedrooms, some have three private bedrooms all off the kitchen. The Graduate Suite has two private bedrooms, kitchen and living room. Each Private bedroom has a twin bed and mattress, desk and chair, three drawer small dresser and a wall mounted hanging rack for clothes. The Shared bedrooms have a bunk bed, two desks and chairs, two three drawer small dressers and wall mounted hanging racks. The rooms are large so bring some things to make it feel like home. Click here to see photos and floor plans.

Back to top

What do I need to bring?
Click here to print a Checklist.

Back to top

Am I completely on my own once I arrive?
No. Student resident assistant are available to help plus the front desk is manned 24 hours per day and the Director of Housing has their office on the 2nd floor.

Back to top

What should I expect on move-in day?
We will assign move in times. (Please be punctual) You will sign your lease, submit your initial payment, then receive your entry card and keys. We will have RA's present to help you.

Back to top

What happens if I don't get along with my roommates?
We recognize that moving away from home can sometimes be a transition. Most of the time we're able to work out student concerns; other times we take steps to adjust the living situation. We've been in business for over 20 years and have experience working out student concerns to everyone's mutual satisfaction. If a resolution can't be made, then a transfer is available.

Back to top

What happens if my roommates don't pay their rent?
Each student is living on a separate lease. You are only responsible for your own payment each month.

Back to top


What are the refund policies regarding online application and rent payments?
APPLICATION FEE: Each student is responsible for submitting the application fee ($50) with his or her application. The application fee is non-refundable.
HOUSING DEPOSIT: Housing deposit ($250) is due with the application and application fee. Additional deposits may be required in some cases; ask your Housing representative for details. Written notice of cancellation must be received thirty (30) days prior to move-in date in order to receive a deposit refund. Refunds of deposits after move-in will be made in accordance with your lease agreement.
RENT: Refunds of rental payments will be made in accordance with your lease agreement.

Back to top

What are the different methods of payments with Penn Commons?

1. Online Payment Methods: All Payments made online must be received by 4:30 PM to be considered “payment received that day ”. All payments made after 4:30PM will be processed on the next business day and will be marked “received” for that day.

   a. One- Time Payments
       i) Credit Card (Currently accept Visa, MasterCard, American Express and Discover.)

2. Regular Mail Methods: All payments mailed in to Penn Commons directly from the student/parent/guarantor etc... . All payments received in the corporate office before end of business will be marked payment “received that day". Please remenber it may take servera days for delivery and rent is due on or before the first of each month.

       i) Checks, Money Orders, Company Checks etc…

3. Telephone: Students/Parents/Guarantors may additionally call Penn Commons directly (412-325-1091) to submit their payments. These payments would be a credit card authorization only.

Back to top